Laid off from REI.
Since 2020, REI has cut jobs at its headquarters, in its stores, at its distribution centers and across its adventure trips and classes. In 2026 it closed SoHo, the first REI store whose workers formed a union, after years of bargaining that produced no ratified contract.
What we know about REI severance and layoffs
- 72 jobs on New York's notice for SoHo, which closed in July 2026
- 428 jobs cut when REI shut its Experiences business in January 2025
- 357 layoffs announced in January 2024, including 200 at headquarters
- About 275 store leads laid off in October 2023 as REI dropped the role
- 167 headquarters jobs cut in January 2023, about 8% of headquarters staff
- 5 REI notices in our WARN tracker, filed in three states since 2020
The most recent REI layoff we've found
REI closed its SoHo store in late July 2026, per The Village View, and had given August 13 as the last day of its only Boston store, according to WCVB, which counted it among REI's 11 unionized stores.
What REI layoffs have meant for employees
REI's leaders have described its cuts as decisions about money. A spokesperson tied the April 2020 headquarters layoffs to COVID-19 revenue impacts, Retail Dive reported in July 2020. In 2023 Eric Artz told staff it was vital to get the co-op back to profitability fast, according to a February 2023 Retail Dive report, and announcing the 2024 round, he said outdoor specialty retail had seen four quarters of decline, per Retail Dive's account of that round. When he shut Experiences in 2025, Retail Dive's January 2025 report quoted him saying the business cost significantly more to run than it brought in and that its employees had done "nothing wrong" and "worked extremely hard." CEO Mary Beth Laughton wrote to employees in February 2026 that REI was "still spending more than we bring in," according to Bicycle Retailer. If you're explaining an REI layoff in a job interview, you can cite the reason REI gave for your round, and if you were in Experiences, you can quote what Artz said about the staff.
REI also announced pay and benefit cuts in 2026, which matter if you're thinking about going back to the co-op or moving to another job there. Laughton said in the same February email that REI would reduce starting pay at its stores, distribution centers and headquarters beginning July 1, 2026, and cut benefits for current employees, replacing the guaranteed retirement contribution with a company match, slowing vacation accrual and tying sick time to each state's accrual rules, according to that report.
SoHo and Boston, two of the three stores REI announced it would close, had unions and no contract. SoHo's workers voted to join the RWDSU in 2022 and hadn't ratified one when the store closed, The Village View reported, and Boston's local, UFCW Local 1445, was still bargaining when REI named that store, according to Boston.com. Ten other REI stores had unionized since SoHo, SGB counted in June 2026. In March 2026 the REI Union said the company had illegally declared an impasse, walked away from negotiations and unilaterally cut union workers' wages despite 25 tentative agreements. On the pay and benefit cuts REI announced that winter, an REI spokesperson told Bicycle Retailer the company regularly reviews its rewards package to keep it financially sustainable.
REI's 2025 headquarters notices went to Washington, but the jobs on them were spread across many states. The Technology Division letter in January 2025 listed 45 positions in nine states, from Alaska to Florida, and the Experiences headquarters letter that month listed 78 employees in 20 states, though Washington's table counts that notice at 31 workers; a March letter covered four more, in Planning and Enablement. Each of the three letters says its employees lacked bumping rights and weren't represented by a union. The state's table also starts the Experiences notice on March 31, where REI's letter gave March 21 as the closing date, and Washington's database lists no REI notice for the 2023 or 2024 headquarters cuts. If REI laid you off from a remote headquarters job, you can look for its notices under Recreational Equipment, the legal name on each letter, in our WARN tracker.
If your REI job was in Washington, New York or California, where every REI notice in our tracker went, the claim process for each state is covered in Washington unemployment, New York unemployment and California unemployment. For health coverage after REI, how COBRA works explains electing it and paying for it yourself, and if REI offers you a package, negotiating a severance agreement explains how people push back on its terms.
A sourced history of REI layoffs
July 2026, SoHo store closes
All 72 workers at the SoHo store lost their jobs when it closed on a Thursday evening in late July, The Village View reported, and one credited the union with a decent severance.
October 2025, three Northeast store closings announced
REI said it would close its only Boston store in late 2026, along with SoHo and its Paramus, New Jersey, store, Boston.com reported; the UFCW put its Boston unit at about 80 workers.
January 2025, Experiences business shut down
REI's Experiences shutdown cost 180 full-time and 248 part-time jobs, it said in an announcement Retail Dive covered. Full-timers were to get salary and benefits into March plus severance, COBRA and outplacement, and part-timers severance and benefits through January.
August 2024, Technology Division layoffs announced
Forty-five Technology Division employees reporting into headquarters were given a January 24, 2025 layoff date under an August 2024 announcement, REI's Washington WARN letter says. No union represented them, none held bumping rights, and our WARN tracker lists the notice.
January 2024, 357 layoffs at headquarters and distribution centers
CEO Eric Artz's announcement, as Retail Dive reported it, set out 357 layoffs, 200 at the Sumner headquarters, 121 in distribution centers and 36 in other roles, and spared store roles. Those cut were to get severance, continued health coverage and outplacement.
October 2023, store lead role eliminated
REI laid off about 275 store employees when it eliminated the lead role, which stores vice president Mary-Farrell Tarbox called "the most inconsistently used role across the fleet," the company confirmed to Retail Dive.
January 2023, 167 headquarters layoffs
REI laid off 167 headquarters employees on January 31, about 8% of headquarters staff, Eric Artz told staff in a message Retail Dive quoted. Eligible full-timers were to get severance and unused vacation pay, and REI offered four months of COBRA coverage and outplacement support.
February 2021, Yonkers Ridge Hill store closing
A New York notice that Patch reported in December 2020 listed 58 employees at the Ridge Hill mall store in Yonkers, a February 12 closing and "market location" as the reason. REI said the closing wasn't tied to the pandemic.
April to July 2020, pandemic furloughs and layoffs
REI furloughed 90% of retail employees on April 15 and laid off about 300 at headquarters that month, citing COVID-19 revenue impacts; in July it laid off 400 store workers, about 5% of retail staff, it confirmed to Retail Dive.
What to do if you're laid off from REI
- File for unemployment in the state where you worked. Benefits run from your filing date, and severance usually doesn't block you. REI's biggest hubs: Washington, New York, California. Somewhere else? Every state is here.
- Apply for financial and hardship assistance. Unemployment supplements income, but food benefits, health coverage and utility help are often available as well. Here's some of what REI's hub states run: Washington, New York, California, and every other state is here.
- Mind the health insurance window. Losing coverage opens a 60-day special enrollment period, and an ACA plan usually beats unsubsidized COBRA. Compare your options before the employer coverage lapses, and read how the COBRA clocks run if you are weighing it seriously.
- Get your real runway number. Severance plus savings divided by reality. The calculator takes five minutes.
- Know which clocks are already running. Severance review windows, COBRA election, visa grace periods, and 401(k) rollovers all run on federal deadlines that started at termination. All five deadlines are here.
REI layoff and severance questions
What severance has REI given laid-off employees?
REI described severance, health coverage and outplacement for staff cut in January 2023 and January 2024 and for full-timers in the 2025 Experiences shutdown, according to Retail Dive's 2023 report, 2024 report and 2025 report; the 2023 terms were for eligible full-timers and added unused vacation pay, and 2025's part-timers were promised severance and benefits through January. For the 2026 store closings, a SoHo worker told The Village View the union had made it possible to get a decent severance.
Which REI layoffs had WARN notices?
Three Washington layoffs in 2025, the 2026 SoHo closing and a 2020 temporary closure of the Santa Rosa, California store each have an REI notice in our WARN tracker. The SoHo filing put that closing at 72 jobs, according to SGB. The Yonkers store's 2021 closing had a New York notice too, as Patch reported, from before our New York archive begins.
Can laid-off REI employees transfer to another store?
None of the REI statements that Retail Dive or Boston.com reported gives laid-off staff a right to transfer. When REI eliminated the store lead role in 2023, most people in that role who weren't laid off were to move to new roles, according to Retail Dive's October 2023 report; for Boston, REI said employees could apply for openings at its other stores, Boston.com reported; and in the 2025 Experiences shutdown, workers who split time between divisions might be able to take a different role, per Retail Dive's 2025 report.
Why did REI decide to close its SoHo and Boston stores?
When it announced the closings in October 2025, REI said that "as markets and customer needs evolve, we must adapt to position the co-op for long-term success," according to SGB. For Boston, REI said the decision "was based on business factors, not on union activity" and that it remained committed to bargaining toward a contract, in a statement Boston.com quoted. Both stores were unionized; REI gave August 13, 2026 as Boston's last day, WCVB reported.