Laid off from T-Mobile.
T-Mobile did one big cut in 2023, 5,000 roles with a $462 million severance bill, then went quiet until a new CEO arrived. Now the cuts come in rolling waves through call centers and IT.
At a glance
What's been reported about T-Mobile severance packages
- About 5,000 roles, ~7% · August 2023 reduction
- $462M · 2023 severance costs, per its own filings
- Rolling waves, hundreds at a time · The current pattern
- Call centers and IT · Recent concentrations
The latest
Rolling cuts under a new CEO
Under Srini Gopalan, who took over in late 2025, T-Mobile has run rolling reductions across call centers and IT, including WARN-disclosed cuts in Chattanooga, Austin, and Washington state, with several hundred roles per wave rather than one announcement.
Previous rounds
How T-Mobile has handled layoffs in the past
T-Mobile's 2023 cut was the post-merger reckoning, about 5,000 roles after the Sprint integration matured, with the company's filings recording $462 million in severance costs, roughly $90,000 per affected person in accounting terms. Then the company went quiet for two years while competitors cut loudly.
The quiet ended with the leadership change. Since Srini Gopalan took over in late 2025 with plans to make the company more digitally advanced, the reductions have come as rolling waves through customer-facing operations, a few hundred at a time in Chattanooga, Austin, and Washington, the kind of cadence that surfaces in state WARN feeds rather than headlines. Call centers and IT have taken the concentration, consistent with the digital-first framing.
The pattern across telecom is worth internalizing if you work in it. New CEOs have consistently meant reorganizations within their first year, Verizon's Schulz and T-Mobile's Gopalan both moved fast, and customer-service and back-office functions have absorbed the cuts everywhere as automation absorbs the work. A leadership transition at your carrier belongs on your personal risk calendar the way it would at a bank.
Recent T-Mobile layoffs
2025 into 2026 · Rolling cuts of several hundred at a time across call centers and IT, including about 200 in Chattanooga and cuts in Austin and Washington, under new CEO Srini Gopalan
Terms not published. The company described severance, career transition support, and internal redeployment where possible.
August 2023 · About 5,000 roles, just under 7%, concentrated in corporate, back-office, and technology
Formula not published. T-Mobile's own annual report recorded $462 million in severance costs for the reduction.
Quick answers
What severance does T-Mobile pay?
No formula is published. The 2023 round's $462 million charge across ~5,000 people implies roughly $90,000 per person in accounting cost, and recent waves came with severance, transition support, and internal redeployment offers. Individual agreements control.
Is T-Mobile still cutting jobs?
Yes, in rolling waves rather than big rounds, several hundred at a time across call centers and IT under the new CEO, disclosed mostly through state WARN filings in places like Tennessee, Texas, and Washington.
What severance has T-Mobile given laid-off employees?
About 5,000 roles, ~7% (august 2023 reduction). Packages change between rounds, and your separation agreement is the only version that counts.
Where do I file for unemployment after a T-Mobile layoff?
In the state where you worked, not where the company is headquartered. T-Mobile's biggest U.S. hubs are Washington, Kansas, Texas, Tennessee. Severance usually doesn't block you from filing, and benefits run from your filing date, so file the same week.
Should I sign the severance agreement right away?
Not on the spot. First pin down how much review time you actually have. If you're 40 or older, federal law gives you 21 days to consider an agreement that waives age claims, 45 in a group layoff, and a waiver signed under a shorter deadline can be invalid. If you're under 40, no federal window applies and the deadline in your packet may be real, so confirm it in writing and ask for more time if you need it. Use whatever window you have to read the release terms, especially non-disparagement and no-lawsuit clauses, and don't stall past a real deadline, because offers can be withdrawn.
Can I collect unemployment if I got severance from T-Mobile?
Usually yes, though some states delay benefits until severance pay periods end, and lump sums are treated differently than salary continuation. Check your state's rules on our state benefit pages, and file immediately either way so your claim date is locked in.
Help for people recently laid off from T-Mobile
- File for unemployment in the state where you worked. Benefits run from your filing date, and severance usually doesn't block you. T-Mobile's biggest hubs: Washington, Kansas, Texas, Tennessee. Somewhere else? Every state is here.
- Don't sign the severance agreement on the spot. Find out in writing how long you have to review it. At 40 or older, federal law guarantees 21 days, 45 in group layoffs. Under 40, the packet's deadline may be real, so ask for time rather than assume. Read our severance breakdown first. The clauses matter more than the number.
- Mind the health insurance window. Losing coverage opens a 60-day special enrollment period, and an ACA plan usually beats unsubsidized COBRA. Compare your options before the employer coverage lapses.
- Get your real runway number. Severance plus savings divided by reality. The calculator takes five minutes.
- Know which clocks are already running. Severance review windows, COBRA election, visa grace periods, and 401(k) rollovers all run on federal deadlines that started at termination. All five deadlines are here.