Laid off from Torrid.

What Torrid layoffs have meant for employees

Torrid's own numbers put the closings in its payroll. Its 10-Q says store and e-commerce payroll costs fell $11.6 million in the six months that closed on August 1, 2026, primarily because of the closing program. The year-end headcounts in Torrid's fiscal 2024 annual report and fiscal 2025 annual report show where the shrinking happened, with headquarters up by about 100 people, but the later report says its employee count, part-time staff especially, fluctuates with seasonal needs, so the counts size the workforce rather than tally layoffs. If you worked on a store team, Torrid's store and distribution center headcount fell as stores closed under the program, while the headquarters staff went through a separate reduction in July 2023. That later report also said no union represented Torrid's employees and that they weren't party to any collective bargaining agreement, which left no union contract setting terms for store or office staff.

Accounts from store leaders, none of them verified, describe how the closings were handled inside the stores. Store leaders were called into a brief company call where executives took no questions, retail writer Kit Campoy reported in June 2025 from their messages, and the talking points stores got for customers said each closing store would point shoppers to the next closest one and that the closings weren't because the company was in financial difficulty. The leaders didn't agree about the rollout itself. One thought it went fine and passed the news straight to her team, and she said the most anxious teams were those whose leaders held it back, while another said there was “no word on which stores will be closing yet.” If you're working at a store that's closing, dated notes of what you were told, by whom and when, and screenshots of any post about your store are a simple way to keep a record of what was communicated.

Torrid's test for closing a store didn't end with the program. Harper described the June 2025 targets as underperforming in the company's first-quarter release, and the 10-Q that recorded the last closings said stores would still be judged by whether they cleared minimum profitability thresholds. If your store has been struggling and you're deciding whether to stay or start looking, you can go by that written test and also by what you see in the store yourself, such as how hours and staffing have changed.

The program also outran the year its first announcement named. Torrid presented the June 2025 plan as that year's work, and closings continued into the second quarter of fiscal 2026, when its 10-Q called the program complete, so the chainwide timetable changed along the way.

Torrid's tracked notices were filed in California and Pennsylvania, per our WARN tracker, and the 2020 notices and the 2023 cut were both in California, home to its City of Industry headquarters. If you worked in either state, there's more on claims at Pennsylvania unemployment benefits or California unemployment benefits, with every state's program listed at unemployment benefits by state. For anyone whose health coverage ends with a closing, how COBRA coverage works covers continuing it, and anyone deciding on a severance offer can find more at negotiating a severance agreement. For the job interviews that follow a store closing, there's also how to talk about a layoff with a new employer.