Laid off from Twilio.
Twilio cut in three rounds between September 2022 and December 2023, about a third of the company, and published severance terms every time, starting at 12 weeks of pay plus another week for each year of service. Two of those letters went to the SEC, so the terms are still checkable.
At a glance
What's known about Twilio severance and layoffs
- 12 weeks base pay, plus one per completed year · Severance formula, February 2023
- About 17% of the company · The February 2023 reduction
- Three · Rounds from September 2022 to December 2023
- Roughly a third · Workforce decline across them
- December 2023 · Last restructuring on record
- Three all-time, none since 2025 · Filings in our WARN tracker
Recent Twilio layoffs
No major round since the 2023 restructurings
Twilio's most recent annual report records no significant restructuring activities in the years ended December 31, 2025 or 2024. The last cut on record is December 2023, about 5 percent of the workforce, and our WARN tracker has stayed empty for Twilio since the start of 2025.
Previous rounds
Twilio layoff history
If you were cut from Twilio, the paperwork question has an unusually clean answer. The company put its severance floor in writing for all three rounds, and twice the letter went to the SEC as an exhibit, so what it committed to publicly is still sitting in a document anyone can pull up. September 2022 promised at least 12 weeks of pay, with another week for each year served. February 2023 set the U.S. terms at 12 weeks of base pay, another week for each completed year, and continued health coverage. December 2023 repeated the same floor. Outside the United States the same floor applied, with the rest of the package following local practice and any consultation the law there required.
The cuts came in three rounds. Twilio's own restructuring note names a September 2022 plan that took about 11 percent of the workforce, a February 2023 plan that took about 17 percent, and a December 2023 plan that took about 5 percent. By the time the third landed, more than 3,000 people had gone, roughly a third of the staff the company had in September 2022. February was the expensive one, $141.1 million in charges, of which $130.0 million went to severance, benefits and facilitation costs.
Twilio named what the December 2023 round touched. It said it was cutting Segment go-to-market roles, folding Flex go-to-market into Communications, and retiring Programmable Video as a standalone product, with knock-on effects in marketing and finance. Reporting at the time put it at 300 to 400 people and placed it in the sales teams for the consumer data and contact center products. Alongside that round, two activist investors, Anson Funds and Legion Partners, were pushing the company to sell itself or divest the data and applications business, the same unit the cuts fell on. Lawson stepped down as chief executive five weeks later.
Since then the record has gone quiet. Twilio's most recent annual report states that no significant restructuring activities occurred in the years ended December 31, 2025 or 2024, and our WARN tracker carries three Twilio filings all-time with nothing at all since the start of 2025. Significant is an accounting threshold rather than a promise, and a team-level trim wouldn't have to surface in that note. What the quiet does change is the benchmark. If you're still working through a Twilio package, the three published letters are what to hold the paperwork against. They set the terms for those three rounds and nothing beyond them, so your own agreement still controls.
Reporting on previous Twilio layoff rounds
December 2023 · About 5% of the workforce, estimated at 300 to 400 people, concentrated in Segment and Flex go-to-market teams
At least 12 weeks of base pay, plus another week per completed year, described as similar to the recent rounds.
February 2023 · About 17% of the workforce, the largest of the three and substantially finished inside the quarter
12 weeks of base pay, another week for each completed year, and continued health coverage in the U.S., plus the full value of that month's stock vest.
September 2022 · About 11% of the company, the first round
At least 12 weeks of pay, with another week for each year served, applied globally, plus the next stock vest, and time on payroll while job hunting in the U.S. and most regions.
How Twilio's layoffs compare to other companies
Twelve-plus-one sat below the templates Meta and Google published in the same stretch, each of which opened at 16 weeks of pay with two more for every year of service. What Twilio had going for it was repetition, since the floor went out in writing all three times rather than once.
Your stock and equity
The September 2022 and February 2023 letters both promised the full value of the next stock vest on top of severance, which is the kind of term that lives in the paperwork rather than the announcement. The December 2023 letter described the package as similar to recent rounds without itemizing equity.
If you're on a visa
Lawson's September 2022 letter singled out employees on Twilio-sponsored visas for what it called even more support, without saying what that support was. Anyone cut while on a work visa is better off getting the specifics in writing than relying on the letter's wording.
What to do after being laid off from Twilio
- File for unemployment in the state where you worked. Benefits run from your filing date, and severance usually doesn't block you. Twilio's biggest hubs: California, Colorado. Somewhere else? Every state is here.
- Apply for financial and hardship assistance. Unemployment supplements income, but food benefits, health coverage and utility help are often available as well. Here's some of what Twilio's hub states run: California, Colorado, and every other state is here.
- Mind the health insurance window. Losing coverage opens a 60-day special enrollment period, and an ACA plan usually beats unsubsidized COBRA. Compare your options before the employer coverage lapses, and read how the COBRA clocks run if you are weighing it seriously.
- Get your real runway number. Severance plus savings divided by reality. The calculator takes five minutes.
- Know which clocks are already running. Severance review windows, COBRA election, visa grace periods, and 401(k) rollovers all run on federal deadlines that started at termination. All five deadlines are here.
Twilio layoff and severance questions
What severance did Twilio pay?
All three rounds published terms rather than leaving people to guess. September 2022 promised at least 12 weeks of pay plus another week for each year of service. February 2023 set the U.S. terms at 12 weeks of base pay on the same per-year basis, with continued health coverage and the full value of that month's stock vest. December 2023 offered at least 12 weeks of base pay on those terms again. Those are announced floors rather than what any individual received, and your own agreement is what controls.
Why did Twilio keep doing rounds?
The record carries a stated reason for the first round only. Twilio's September 2022 filing said the plan was designed to reduce operating costs, improve operating margins and shift selling capacity toward software sales. For December 2023 what's on record is what got cut rather than why, namely Segment go-to-market roles, Flex go-to-market folded into Communications, supporting work in marketing and finance, and Programmable Video retired as a standalone product. CNBC reported that two activist investors, Anson Funds and Legion Partners, were pushing Twilio to sell itself or divest the data and applications business.
Is Twilio still doing layoffs?
Nothing in the reporting we track shows a new round. Twilio's most recent annual report states that no significant restructuring activities occurred in the years ended December 31, 2025 or 2024, and our tracker holds no Twilio filing since the start of 2025. Significant is an accounting threshold rather than a promise, so a small team-level cut wouldn't have to appear in that note.
How many times did Twilio lay people off?
Three, by the company's own accounting. Twilio's restructuring note names a September 2022 plan, a February 2023 plan and a December 2023 plan. Reporting at the time counted the December cut as the third one as well.
Did Twilio file WARN notices?
Our tracker carries three Twilio filings all-time, and none since the start of 2025. That's a thin record next to rounds this size, which is why the company's own filings and letters carry most of what's known here rather than state notices.
What happens to my stock if I'm laid off from Twilio?
The September 2022 and February 2023 letters both promised the full value of the next stock vest on top of severance, which is the kind of term that lives in the paperwork rather than the announcement. The December 2023 letter described the package as similar to recent rounds without itemizing equity.
Where do I file for unemployment after being laid off from Twilio?
In the state where you worked, not where the company is headquartered. Twilio's biggest U.S. hubs are California, Colorado. Severance usually doesn't block you from filing, and benefits run from your filing date, so file the same week.
Is it OK to file for unemployment after a layoff at Twilio?
Yes. Unemployment insurance is funded by payroll taxes employers pay on wages, the claim never appears on credit reports or background checks, and future employers cannot see it. If the hesitation itself is the obstacle, whether filing is OK has its own article.
What happens to my health insurance after a layoff at Twilio?
Your plan sets the end date rather than the law, so the separation packet is where that date actually lives, and it is often the last day of the month rather than your last day of work. After coverage ends, COBRA lets you keep the identical plan by paying the whole premium yourself, up to 102 percent of what the plan really costs, which lands as several times the payroll deduction you were used to. You get 60 days to elect, counted from the later of coverage ending or the election notice arriving, and electing reaches the coverage back to the day the old plan stopped so no gap exists. How continuation coverage works walks the timing, and whether to take it rather than a marketplace plan is a separate decision.
Should I sign the severance agreement right away?
First pin down how much review time you actually have. If you're 40 or older, federal law gives you 21 days to consider an agreement that waives age claims, 45 in a group layoff, and a waiver signed under a shorter deadline can be invalid. If you're under 40, no federal window applies and the deadline in your packet may be real, so confirm it in writing and ask for more time if you need it. Use whatever window you have to read the release terms, especially non-disparagement and no-lawsuit clauses, and don't stall past a real deadline, because offers can be withdrawn.
Can I collect unemployment if I got severance from Twilio?
Usually yes, though some states delay benefits until severance pay periods end, and lump sums are treated differently than salary continuation. Check your state's rules on our state benefit pages, and file immediately either way so your claim date is locked in.